The office average every cleaner is compared to
(416 jobs, trailing 90 days, all job types)
Unattributed reviews
4 QTD reviews we couldn't tie to a job
Kadin Maurer
≥118 days with us
Reprice — fast
$16.66/quarter▲
+$2.81
vs office ($13.85)
Rating QTD
4.87
▼
30× 5★ · 1 below
Jobs
11 this wk
105 QTD · 85% solo
Complaints QTD
0
clean record
Shaianne Roberts
≥20 days with us
Building data
$16.06/quarter
+$2.21
vs office ($13.85)
Rating QTD
—
no reviews yet
Jobs
3 this wk
3 QTD · 0% solo
Complaints QTD
0
clean record
Nitzmarie Rosario
≥76 days with us
Healthy
$14.12/quarter▲
+$0.26
vs office ($13.85)
Rating QTD
4.47
—
24× 5★ · 8 below
Jobs
7 this wk
99 QTD · 46% solo
Complaints QTD
0
clean record
Samantha McCutcheon
≥104 days with us
Healthy
$12.97/quarter▲
−$0.89
vs office ($13.85)
Rating QTD
4.79
▼
40× 5★ · 3 below
Jobs
10 this wk
148 QTD · 36% solo
Complaints QTD
0
clean record
Colleen Zander
≥62 days with us
Coach pace
$10.98/quarter▲
−$2.87
vs office ($13.85)
Rating QTD
4.73
▲
14× 5★ · 1 below
Jobs
0 this wk
64 QTD · 20% solo
Complaints QTD
0
clean record
Nadiya Pachot
≥55 days with us
Coach pace
$10.63/quarter▲
−$3.22
vs office ($13.85)
Rating QTD
5.00
—
13× 5★ · 0 below
Jobs
7 this wk
66 QTD · 27% solo
Complaints QTD
0
clean record
Madyson Hetzler
≥20 days with us
Building data
No jobs on record yet
Rating QTD
—
no reviews yet
Jobs
0 this wk
0 QTD
Complaints QTD
0
clean record
Summer Kuhns
≥13 days with us
Building data
No jobs on record yet
Rating QTD
—
no reviews yet
Jobs
0 this wk
0 QTD
Complaints QTD
0
clean record
How to read this
$/Quarter = revenue per 15-minute labor unit across all jobs the cleaner worked (trailing 90 days) — same math as the weekly brief. On crew jobs the number is shared by the whole team, so read it alongside the solo %.
Arrows compare the last 4 weeks to the 4 weeks before; no arrow means too few jobs or reviews to call a trend.
Ratings credit every cleaner on the reviewed job; counts are quarter-to-date.
Complaints count only service issues/concerns logged in Salesforce — office communications and call logs are never counted. Compliments shown separately.
The pill compares the cleaner's price and pace to the office average: Coach pace = normal-priced homes, low $/qtr · Reprice route = cheap homes and low $/qtr · Reprice — fast = fast cleaner stuck on cheap homes. Shown after 10+ jobs.
A low number on one card is a conversation starter, not a verdict — check the customer notes before coaching.