The office average every cleaner is compared to
(445 jobs, trailing 90 days, all job types)
Unattributed reviews
1 QTD reviews we couldn't tie to a job
Kadin Maurer
146 days with us
Reprice — fast
$17.05/quarter▼
+$3.41
vs office ($13.64)
Rating QTD
5.00
4× 5★ · 0 below
Jobs
0 this wk
11 QTD · 100% solo
Complaints QTD
0
clean record
Shaianne Roberts
47 days with us
Healthy
$14.99/quarter▼
+$1.36
vs office ($13.64)
Rating QTD
5.00
9× 5★ · 0 below
Jobs
8 this wk
39 QTD · 3% solo
Complaints QTD
0
clean record
Nitzmarie Rosario
103 days with us
Healthy
$14.91/quarter▼
+$1.27
vs office ($13.64)
Rating QTD
4.88
7× 5★ · 1 below
Jobs
6 this wk
25 QTD · 76% solo
Complaints QTD
0
clean record
Madyson Hetzler
47 days with us
Reprice — fast
$13.70/quarter
+$0.06
vs office ($13.64)
Rating QTD
5.00
8× 5★ · 0 below
Jobs
8 this wk
26 QTD · 69% solo
Complaints QTD
0
clean record
Samantha McCutcheon
132 days with us
Healthy
$13.11/quarter▼
−$0.53
vs office ($13.64)
Rating QTD
5.00
15× 5★ · 0 below
Jobs
10 this wk
49 QTD · 14% solo
Complaints QTD
0
clean record
Colleen Zander
87 days with us
Coach pace
$11.11/quarter▼
−$2.53
vs office ($13.64)
Rating QTD
4.92
11× 5★ · 1 below
Jobs
5 this wk
22 QTD · 64% solo
Complaints QTD
0
clean record
Nadiya Pachot
82 days with us
Coach pace
$10.55/quarter▼
−$3.09
vs office ($13.64)
Rating QTD
5.00
11× 5★ · 0 below
Jobs
9 this wk
29 QTD · 31% solo
Complaints QTD
0
clean record
How to read this
$/Quarter = revenue per 15-minute labor unit across all jobs the cleaner worked (trailing 90 days) — same math as the weekly brief. On crew jobs the number is shared by the whole team, so read it alongside the solo %.
Arrows compare the last 4 weeks to the 4 weeks before; no arrow means too few jobs or reviews to call a trend.
Ratings credit every cleaner on the reviewed job; counts are quarter-to-date.
Complaints count only service issues/concerns logged in Salesforce — office communications and call logs are never counted. Compliments shown separately.
The pill compares the cleaner's price and pace to the office average: Coach pace = normal-priced homes, low $/qtr · Reprice route = cheap homes and low $/qtr · Reprice — fast = fast cleaner stuck on cheap homes. Shown after 10+ jobs.
A low number on one card is a conversation starter, not a verdict — check the customer notes before coaching.