The office average every cleaner is compared to
(468 jobs, trailing 90 days, all job types)
Unattributed reviews
4 QTD reviews we couldn't tie to a job
Nitzmarie Rosario
124 days with us
Healthy
$16.89/quarter▼
+$2.80
vs office ($14.10)
Rating QTD
4.83
—
10× 5★ · 2 below
Jobs
7 this wk
47 QTD · 66% solo
Complaints QTD
0
clean record
Kadin Maurer
167 days with us
Reprice — fast
$15.01/quarter▼
+$0.92
vs office ($14.10)
Rating QTD
5.00
—
10× 5★ · 0 below
Jobs
6 this wk
29 QTD · 41% solo
Complaints QTD
1
Breakage/Damage
Samantha McCutcheon
153 days with us
Healthy
$14.77/quarter▼
+$0.68
vs office ($14.10)
Rating QTD
5.00
—
29× 5★ · 0 below
Jobs
14 this wk
90 QTD · 13% solo
Complaints QTD
0
clean record
Shaianne Roberts
68 days with us
Healthy
$14.56/quarter▼
+$0.46
vs office ($14.10)
Rating QTD
5.00
—
17× 5★ · 0 below
Jobs
8 this wk
71 QTD · 8% solo
Complaints QTD
0
clean record
Summer Kuhns
61 days with us
Reprice route
$13.02/quarter
−$1.08
vs office ($14.10)
Rating QTD
5.00
6× 5★ · 0 below
Jobs
15 this wk
17 QTD · 0% solo
Complaints QTD
0
clean record
Colleen Zander
108 days with us
Coach pace
$12.18/quarter▲
−$1.91
vs office ($14.10)
Rating QTD
4.90
—
18× 5★ · 2 below
Jobs
7 this wk
43 QTD · 58% solo
Complaints QTD
0
clean record
Madyson Hetzler
68 days with us
Reprice route
$11.94/quarter▼
−$2.16
vs office ($14.10)
Rating QTD
5.00
—
15× 5★ · 0 below
Jobs
10 this wk
52 QTD · 42% solo
Complaints QTD
1
Breakage/Damage
Nadiya Pachot
103 days with us
Coach pace
$10.98/quarter▼
−$3.11
vs office ($14.10)
Rating QTD
5.00
—
16× 5★ · 0 below
Jobs
0 this wk
44 QTD · 41% solo
Complaints QTD
0
clean record
How to read this
$/Quarter = revenue per 15-minute labor unit across all jobs the cleaner worked (trailing 90 days) — same math as the weekly brief. On crew jobs the number is shared by the whole team, so read it alongside the solo %.
Arrows compare the last 4 weeks to the 4 weeks before; no arrow means too few jobs or reviews to call a trend.
Ratings credit every cleaner on the reviewed job; counts are quarter-to-date.
Complaints count only service issues/concerns logged in Salesforce — office communications and call logs are never counted. Compliments shown separately.
The pill compares the cleaner's price and pace to the office average: Coach pace = normal-priced homes, low $/qtr · Reprice route = cheap homes and low $/qtr · Reprice — fast = fast cleaner stuck on cheap homes. Shown after 10+ jobs.
A low number on one card is a conversation starter, not a verdict — check the customer notes before coaching.