The office average every cleaner is compared to
(481 jobs, trailing 90 days, all job types)
Unattributed reviews
6 QTD reviews we couldn't tie to a job
Nitzmarie Rosario
131 days with us
Healthy
$17.10/quarter▼
+$2.74
vs office ($14.37)
Rating QTD
4.86
—
12× 5★ · 2 below
Jobs
3 this wk
50 QTD · 68% solo
Complaints QTD
0
clean record
Samantha McCutcheon
160 days with us
Healthy
$15.33/quarter▼
+$0.97
vs office ($14.37)
Rating QTD
5.00
—
33× 5★ · 0 below
Jobs
12 this wk
102 QTD · 18% solo
Complaints QTD
0
clean record
Kadin Maurer
174 days with us
Healthy
$15.14/quarter▼
+$0.78
vs office ($14.37)
Rating QTD
5.00
—
11× 5★ · 0 below
Jobs
5 this wk
34 QTD · 47% solo
Complaints QTD
1
Breakage/Damage
Shaianne Roberts
75 days with us
Healthy
$14.36/quarter▼
−$0.01
vs office ($14.37)
Rating QTD
5.00
—
21× 5★ · 0 below
Jobs
10 this wk
81 QTD · 7% solo
Complaints QTD
0
clean record
Summer Kuhns
68 days with us
Coach pace
$12.90/quarter
−$1.47
vs office ($14.37)
Rating QTD
5.00
7× 5★ · 0 below
Jobs
7 this wk
24 QTD · 0% solo
Complaints QTD
0
clean record
Colleen Zander
115 days with us
Coach pace
$12.65/quarter▲
−$1.71
vs office ($14.37)
Rating QTD
4.91
—
20× 5★ · 2 below
Jobs
5 this wk
48 QTD · 60% solo
Complaints QTD
0
clean record
Madyson Hetzler
75 days with us
Reprice route
$12.36/quarter▼
−$2.01
vs office ($14.37)
Rating QTD
5.00
—
18× 5★ · 0 below
Jobs
11 this wk
63 QTD · 43% solo
Complaints QTD
1
Breakage/Damage
Nadiya Pachot
110 days with us
Coach pace
$11.20/quarter▲
−$3.17
vs office ($14.37)
Rating QTD
5.00
—
18× 5★ · 0 below
Jobs
7 this wk
51 QTD · 41% solo
Complaints QTD
0
clean record
How to read this
$/Quarter = revenue per 15-minute labor unit across all jobs the cleaner worked (trailing 90 days) — same math as the weekly brief. On crew jobs the number is shared by the whole team, so read it alongside the solo %.
Arrows compare the last 4 weeks to the 4 weeks before; no arrow means too few jobs or reviews to call a trend.
Ratings credit every cleaner on the reviewed job; counts are quarter-to-date.
Complaints count only service issues/concerns logged in Salesforce — office communications and call logs are never counted. Compliments shown separately.
The pill compares the cleaner's price and pace to the office average: Coach pace = normal-priced homes, low $/qtr · Reprice route = cheap homes and low $/qtr · Reprice — fast = fast cleaner stuck on cheap homes. Shown after 10+ jobs.
A low number on one card is a conversation starter, not a verdict — check the customer notes before coaching.