The office average every cleaner is compared to
(514 jobs, trailing 90 days, all job types)
Unattributed reviews
9 QTD reviews we couldn't tie to a job
Nitzmarie Rosario
159 days with us
Healthy
$15.90/quarter—
+$1.75
vs office ($14.15)
Rating QTD
4.79
—
19× 5★ · 5 below
Jobs
8 this wk
76 QTD · 70% solo
Complaints QTD
0
clean record
Samantha McCutcheon
188 days with us
Healthy
$14.60/quarter▼
+$0.45
vs office ($14.15)
Rating QTD
5.00
—
48× 5★ · 0 below
Jobs
11 this wk
149 QTD · 23% solo
Complaints QTD
0
clean record
Colleen Zander
143 days with us
Healthy
$13.71/quarter▲
−$0.44
vs office ($14.15)
Rating QTD
4.94
—
33× 5★ · 2 below
Jobs
2 this wk
75 QTD · 69% solo
Complaints QTD
0
clean record
Kadin Maurer
202 days with us
Healthy
$13.68/quarter▲
−$0.47
vs office ($14.15)
Rating QTD
4.94
▼
15× 5★ · 1 below
Jobs
5 this wk
50 QTD · 52% solo
Complaints QTD
1
Breakage/Damage
Shaianne Roberts
103 days with us
Healthy
$13.44/quarter▼
−$0.71
vs office ($14.15)
Rating QTD
4.97
—
32× 5★ · 1 below
Jobs
10 this wk
116 QTD · 14% solo
Complaints QTD
0
clean record
Summer Kuhns
96 days with us
Coach pace
$12.83/quarter—
−$1.32
vs office ($14.15)
Rating QTD
5.00
—
14× 5★ · 0 below
Jobs
5 this wk
37 QTD · 8% solo
Complaints QTD
0
clean record
Madyson Hetzler
103 days with us
Coach pace
$12.40/quarter▲
−$1.75
vs office ($14.15)
Rating QTD
5.00
—
32× 5★ · 0 below
Jobs
8 this wk
98 QTD · 42% solo
Complaints QTD
1
Breakage/Damage
Nadiya Pachot
138 days with us
Coach pace
$12.30/quarter▲
−$1.85
vs office ($14.15)
Rating QTD
5.00
—
28× 5★ · 0 below
Jobs
7 this wk
80 QTD · 54% solo
Complaints QTD
0
clean record
Francine Diaz
18 days with us
Building data
$11.63/quarter
−$2.52
vs office ($14.15)
Rating QTD
5.00
8× 5★ · 0 below
Jobs
7 this wk
18 QTD · 0% solo
Complaints QTD
0
clean record
How to read this
$/Quarter = revenue per 15-minute labor unit across all jobs the cleaner worked (trailing 90 days) — same math as the weekly brief. On crew jobs the number is shared by the whole team, so read it alongside the solo %.
Arrows compare the last 4 weeks to the 4 weeks before; no arrow means too few jobs or reviews to call a trend.
Ratings credit every cleaner on the reviewed job; counts are quarter-to-date.
Complaints count only service issues/concerns logged in Salesforce — office communications and call logs are never counted. Compliments shown separately.
The pill compares the cleaner's price and pace to the office average: Coach pace = normal-priced homes, low $/qtr · Reprice route = cheap homes and low $/qtr · Reprice — fast = fast cleaner stuck on cheap homes. Shown after 10+ jobs.
A low number on one card is a conversation starter, not a verdict — check the customer notes before coaching.