The office average every cleaner is compared to
(520 jobs, trailing 90 days, all job types)
Unattributed reviews
9 QTD reviews we couldn't tie to a job
Nitzmarie Rosario
166 days with us
Healthy
$15.33/quarter▼
+$1.39
vs office ($13.95)
Rating QTD
4.79
▼
19× 5★ · 5 below
Jobs
7 this wk
83 QTD · 67% solo
Complaints QTD
0
clean record
Samantha McCutcheon
195 days with us
Healthy
$14.37/quarter—
+$0.42
vs office ($13.95)
Rating QTD
5.00
—
49× 5★ · 0 below
Jobs
9 this wk
158 QTD · 24% solo
Complaints QTD
0
clean record
Kadin Maurer
209 days with us
Healthy
$13.28/quarter▲
−$0.67
vs office ($13.95)
Rating QTD
4.94
▼
15× 5★ · 1 below
Jobs
2 this wk
52 QTD · 54% solo
Complaints QTD
1
Breakage/Damage
Shaianne Roberts
110 days with us
Coach pace
$12.93/quarter▼
−$1.01
vs office ($13.95)
Rating QTD
4.97
—
32× 5★ · 1 below
Jobs
7 this wk
123 QTD · 18% solo
Complaints QTD
0
clean record
Summer Kuhns
103 days with us
Coach pace
$12.83/quarter▲
−$1.12
vs office ($13.95)
Rating QTD
5.00
—
14× 5★ · 0 below
Jobs
0 this wk
37 QTD · 8% solo
Complaints QTD
0
clean record
Nadiya Pachot
145 days with us
Coach pace
$12.38/quarter▲
−$1.56
vs office ($13.95)
Rating QTD
5.00
—
28× 5★ · 0 below
Jobs
7 this wk
87 QTD · 56% solo
Complaints QTD
0
clean record
Madyson Hetzler
110 days with us
Coach pace
$12.27/quarter—
−$1.68
vs office ($13.95)
Rating QTD
5.00
—
33× 5★ · 0 below
Jobs
10 this wk
108 QTD · 40% solo
Complaints QTD
1
Breakage/Damage
Francine Diaz
25 days with us
Building data
$12.20/quarter
−$1.75
vs office ($13.95)
Rating QTD
5.00
9× 5★ · 0 below
Jobs
12 this wk
30 QTD · 0% solo
Complaints QTD
0
clean record
How to read this
$/Quarter = revenue per 15-minute labor unit across all jobs the cleaner worked (trailing 90 days) — same math as the weekly brief. On crew jobs the number is shared by the whole team, so read it alongside the solo %.
Arrows compare the last 4 weeks to the 4 weeks before; no arrow means too few jobs or reviews to call a trend.
Ratings credit every cleaner on the reviewed job; counts are quarter-to-date.
Complaints count only service issues/concerns logged in Salesforce — office communications and call logs are never counted. Compliments shown separately.
The pill compares the cleaner's price and pace to the office average: Coach pace = normal-priced homes, low $/qtr · Reprice route = cheap homes and low $/qtr · Reprice — fast = fast cleaner stuck on cheap homes. Shown after 10+ jobs.
A low number on one card is a conversation starter, not a verdict — check the customer notes before coaching.