The office average every cleaner is compared to
(540 jobs, trailing 90 days, all job types)
Unattributed reviews
2 QTD reviews we couldn't tie to a job
Nitzmarie Rosario
187 days with us
Healthy
$15.01/quarter—
+$1.06
vs office ($13.95)
Rating QTD
5.00
12× 5★ · 0 below
Jobs
7 this wk
25 QTD · 68% solo
Complaints QTD
0
clean record
Samantha McCutcheon
216 days with us
Healthy
$14.11/quarter▲
+$0.16
vs office ($13.95)
Rating QTD
5.00
16× 5★ · 0 below
Jobs
10 this wk
36 QTD · 14% solo
Complaints QTD
0
clean record
Francine Diaz
46 days with us
Healthy
$13.54/quarter▲
−$0.41
vs office ($13.95)
Rating QTD
5.00
18× 5★ · 0 below
Jobs
11 this wk
36 QTD · 6% solo
Complaints QTD
0
clean record
Nadiya Pachot
166 days with us
Healthy
$13.15/quarter—
−$0.80
vs office ($13.95)
Rating QTD
5.00
12× 5★ · 0 below
Jobs
8 this wk
26 QTD · 69% solo
Complaints QTD
0
clean record
Summer Kuhns
124 days with us
Coach pace
$12.91/quarter—
−$1.05
vs office ($13.95)
Rating QTD
5.00
7× 5★ · 0 below
Jobs
8 this wk
17 QTD · 24% solo
Complaints QTD
0
clean record
Shaianne Roberts
131 days with us
Coach pace
$12.62/quarter▲
−$1.33
vs office ($13.95)
Rating QTD
5.00
8× 5★ · 0 below
Jobs
10 this wk
28 QTD · 82% solo
Complaints QTD
0
clean record
Madyson Hetzler
131 days with us
Coach pace
$12.21/quarter▲
−$1.75
vs office ($13.95)
Rating QTD
5.00
10× 5★ · 0 below
Jobs
7 this wk
21 QTD · 48% solo
Complaints QTD
0
clean record
How to read this
$/Quarter = revenue per 15-minute labor unit across all jobs the cleaner worked (trailing 90 days) — same math as the weekly brief. On crew jobs the number is shared by the whole team, so read it alongside the solo %.
Arrows compare the last 4 weeks to the 4 weeks before; no arrow means too few jobs or reviews to call a trend.
Ratings credit every cleaner on the reviewed job; counts are quarter-to-date.
Complaints count only service issues/concerns logged in Salesforce — office communications and call logs are never counted. Compliments shown separately.
The pill compares the cleaner's price and pace to the office average: Coach pace = normal-priced homes, low $/qtr · Reprice route = cheap homes and low $/qtr · Reprice — fast = fast cleaner stuck on cheap homes. Shown after 10+ jobs.
A low number on one card is a conversation starter, not a verdict — check the customer notes before coaching.