The office average every cleaner is compared to
(568 jobs, trailing 90 days, all job types)
Unattributed reviews
3 QTD reviews we couldn't tie to a job
Nitzmarie Rosario
201 days with us
Healthy
$15.19/quarter▼
+$1.05
vs office ($14.14)
Rating QTD
5.00
—
17× 5★ · 0 below
Jobs
8 this wk
40 QTD · 75% solo
Complaints QTD
0
clean record
Nadiya Pachot
180 days with us
Reprice — fast
$14.07/quarter▼
−$0.07
vs office ($14.14)
Rating QTD
4.95
—
19× 5★ · 1 below
Jobs
5 this wk
37 QTD · 73% solo
Complaints QTD
0
clean record
Samantha McCutcheon
230 days with us
Healthy
$14.01/quarter▲
−$0.13
vs office ($14.14)
Rating QTD
5.00
—
25× 5★ · 0 below
Jobs
14 this wk
62 QTD · 24% solo
Complaints QTD
0
clean record
Francine Diaz
60 days with us
Healthy
$13.63/quarter▲
−$0.51
vs office ($14.14)
Rating QTD
4.96
—
27× 5★ · 1 below
Jobs
9 this wk
56 QTD · 18% solo
Complaints QTD
0
clean record
Summer Kuhns
138 days with us
Coach pace
$12.82/quarter—
−$1.31
vs office ($14.14)
Rating QTD
5.00
10× 5★ · 0 below
Jobs
4 this wk
27 QTD · 37% solo
Complaints QTD
0
clean record
Madyson Hetzler
145 days with us
Coach pace
$12.72/quarter▲
−$1.41
vs office ($14.14)
Rating QTD
5.00
—
16× 5★ · 0 below
Jobs
10 this wk
40 QTD · 50% solo
Complaints QTD
0
clean record
Shaianne Roberts
145 days with us
Coach pace
$12.57/quarter▲
−$1.57
vs office ($14.14)
Rating QTD
5.00
—
13× 5★ · 0 below
Jobs
10 this wk
44 QTD · 84% solo
Complaints QTD
0
clean record
Wynter Fouse
13 days with us
Building data
$10.80/quarter
−$3.34
vs office ($14.14)
Rating QTD
5.00
4× 5★ · 0 below
Jobs
7 this wk
11 QTD · 0% solo
Complaints QTD
0
clean record
Anna Phillips
4 days with us
Building data
$10.23/quarter
−$3.91
vs office ($14.14)
Rating QTD
—
no reviews yet
Jobs
1 this wk
1 QTD · 0% solo
Complaints QTD
0
clean record
How to read this
$/Quarter = revenue per 15-minute labor unit across all jobs the cleaner worked (trailing 90 days) — same math as the weekly brief. On crew jobs the number is shared by the whole team, so read it alongside the solo %.
Arrows compare the last 4 weeks to the 4 weeks before; no arrow means too few jobs or reviews to call a trend.
Ratings credit every cleaner on the reviewed job; counts are quarter-to-date.
Complaints count only service issues/concerns logged in Salesforce — office communications and call logs are never counted. Compliments shown separately.
The pill compares the cleaner's price and pace to the office average: Coach pace = normal-priced homes, low $/qtr · Reprice route = cheap homes and low $/qtr · Reprice — fast = fast cleaner stuck on cheap homes. Shown after 10+ jobs.
A low number on one card is a conversation starter, not a verdict — check the customer notes before coaching.