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Manager Scorecard
April 06 – April 12, 2026
KPI Scorecard · Q2
System
Reading Polish
York Scrub
Mechanicsburg Polish
Lancaster Scrub
Office Tier Earned Max
Reading Polish $308 $1000
York Scrub $0 $750
Mechanicsburg Polish $58 $1000
Lancaster Scrub $0 $750
Total $365 $3500
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$15,865
Target: $14,500
2/2 wks · $38 / $250
P2 · Net New Customers (QTD)
+4
Target: +4
+$250
P3 · Avg Price / Clean
$214
Target: $210
1/2 wks · $19 / $250
P4 · Production % of Revenue
40.5%
Target: ≤37%
0/2 wks · $0 / $250
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
2
Target: 6
$0 / $250
✓Degli-Agostini Tania 9 wks
✓Rebecca Camacho 9 wks
Crista Ricci 6 wks
Annabelle Keller 5 wks
Mazie Gotwalt 4 wks
Brielle Myers 1 wk
S2 · No-Staff Cancel-Free Weeks
2
Target: 10 of 13 wks
$0 / $250
S3 · Dispatch Rating
4.8
Target: ≥4.9
$0 / $250
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$19,638
Target: $21,000
1/2 wks · $19 / $250
P2 · Net New Customers (QTD)
+1
Target: +5
$0 / $250
P3 · Avg Price / Clean
$177
Target: $180
0/2 wks · $0 / $250
P4 · Production % of Revenue
36.0%
Target: ≤37%
2/2 wks · $38 / $250
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
1
Target: 7
$0 / $250
✓Faith Dejesus 8 wks
Neveah Willaims 7 wks
Kadin Maurer 6 wks
Samantha McCutcheon 4 wks
Kathryn Hansen 1 wk
S2 · No-Staff Cancel-Free Weeks
0
Target: 10 of 13 wks
$0 / $250
S3 · Dispatch Rating
4.9
Target: ≥4.9
$0 / $250
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Quarterly Bonus · Q2
Total Earned
$365 / $3500
Quarterly Bonus · Q2 · Polish
P1 · Weekly Revenue
$38 / $250
$19.23/wk × 2 weeks met
P2 · Net New Customers (QTD)
$250 / $250
P3 · Avg Price / Clean
$19 / $250
$19.23/wk × 1 weeks met
P4 · Production % of Revenue
$0 / $250
$19.23/wk × 0 weeks met
Total Earned
$308 / $1000
Quarterly Bonus · Q2 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$0 / $750
Quarterly Bonus · Q2 · Polish
P1 · Weekly Revenue
$19 / $250
$19.23/wk × 1 weeks met
P2 · Net New Customers (QTD)
$0 / $250
P3 · Avg Price / Clean
$0 / $250
$19.23/wk × 0 weeks met
P4 · Production % of Revenue
$38 / $250
$19.23/wk × 2 weeks met
Total Earned
$58 / $1000
Quarterly Bonus · Q2 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$0 / $750