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Manager Scorecard
April 20 – April 26, 2026
KPI Scorecard · Q2
System
Reading Polish
York Scrub
Mechanicsburg Polish
Lancaster Scrub
Office Tier Earned Max
Reading Polish $385 $1000
York Scrub $0 $750
Mechanicsburg Polish $115 $1000
Lancaster Scrub $0 $750
Total $500 $3500
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$17,212
Target: $14,500
4/4 wks · $77 / $250
P2 · Net New Customers (QTD)
+4
Target: +4
+$250
P3 · Avg Price / Clean
$215
Target: $210
2/4 wks · $38 / $250
P4 · Production % of Revenue
44.2%
Target: ≤37%
1/4 wks · $19 / $250
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
2
Target: 6
$0 / $250
✓Degli-Agostini Tania 11 wks
✓Rebecca Camacho 11 wks
✓Crista Ricci 8 wks
Annabelle Keller 7 wks
Brielle Myers 3 wks
Kathy Shafer 1 wk
S2 · No-Staff Cancel-Free Weeks
4
Target: 10 of 13 wks
$0 / $250
S3 · Dispatch Rating
4.8
Target: ≥4.9
$0 / $250
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$21,584
Target: $21,000
2/4 wks · $38 / $250
P2 · Net New Customers (QTD)
+1
Target: +5
$0 / $250
P3 · Avg Price / Clean
$184
Target: $180
1/4 wks · $19 / $250
P4 · Production % of Revenue
39.2%
Target: ≤37%
3/4 wks · $58 / $250
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
0
Target: 7
$0 / $250
✓Kadin Maurer 8 wks
Samantha McCutcheon 6 wks
Caelin Kimes 2 wks
Nitzmarie Rosario 2 wks
Marisol Rivera 2 wks
S2 · No-Staff Cancel-Free Weeks
0
Target: 10 of 13 wks
$0 / $250
S3 · Dispatch Rating
4.8
Target: ≥4.9
$0 / $250
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Quarterly Bonus · Q2
Total Earned
$500 / $3500
Quarterly Bonus · Q2 · Polish
P1 · Weekly Revenue
$77 / $250
$19.23/wk × 4 weeks met
P2 · Net New Customers (QTD)
$250 / $250
P3 · Avg Price / Clean
$38 / $250
$19.23/wk × 2 weeks met
P4 · Production % of Revenue
$19 / $250
$19.23/wk × 1 weeks met
Total Earned
$385 / $1000
Quarterly Bonus · Q2 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$0 / $750
Quarterly Bonus · Q2 · Polish
P1 · Weekly Revenue
$38 / $250
$19.23/wk × 2 weeks met
P2 · Net New Customers (QTD)
$0 / $250
P3 · Avg Price / Clean
$19 / $250
$19.23/wk × 1 weeks met
P4 · Production % of Revenue
$58 / $250
$19.23/wk × 3 weeks met
Total Earned
$115 / $1000
Quarterly Bonus · Q2 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$0 / $750