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merry maids
Manager Scorecard
May 04 – May 10, 2026
KPI Scorecard · Q2
System
Reading
Polish
York
Scrub
Mechanicsburg
Polish
Lancaster
Scrub
Office
Tier
Earned
Max
Reading
Polish
$442
$1000
York
Scrub
$0
$750
Mechanicsburg
Polish
$385
$1000
Lancaster
Scrub
$0
$750
Total
$827
$3500
Polish
Growth
$1000/qtr max
P1 · Weekly Revenue
$16,692
Target:
$14,500
6/6 wks · $115 / $250
P2 · Net New Customers (QTD)
+8
Target:
+4
+$250
P3 · Avg Price / Clean
$214
Target:
$210
3/6 wks · $58 / $250
P4 · Production % of Revenue
43.8%
Target:
≤37%
1/6 wks · $19 / $250
Advance to Shine
(must hit targets for two consecutive quarters)
Revenue Growth:
7%
Customer Growth:
5%
Price Growth:
3%
Payroll %:
37%
Scrub
Foundation
$750/qtr max
S1 · Cleaners Retained 60+ Days
4
Target:
6
$0 / $250
✓
Degli-Agostini Tania
12 wks
✓
Rebecca Camacho
12 wks
✓
Ricci Crista
9 wks
✓
Keller Annabelle
8 wks
Brielle Myers
4 wks
Aleisha Hicks
2 wks
S2 · No-Staff Cancel-Free Weeks
6
Target:
10 of 13 wks
$0 / $250
S3 · Dispatch Rating
4.8
Target:
≥4.9
$0 / $250
Advance to Polish
(must hit targets for two consecutive quarters)
Weekly Revenue:
$12,500
Turnover %:
15.0%
No-Staff Cancels/wk:
2
Dispatch Rating:
≥4.9
Polish
Growth
$1000/qtr max
P1 · Weekly Revenue
$21,562
Target:
$21,000
3/6 wks · $58 / $250
P2 · Net New Customers (QTD)
+7
Target:
+5
+$250
P3 · Avg Price / Clean
$178
Target:
$180
1/6 wks · $19 / $250
P4 · Production % of Revenue
39.2%
Target:
≤37%
3/6 wks · $58 / $250
Advance to Shine
(must hit targets for two consecutive quarters)
Revenue Growth:
7%
Customer Growth:
5%
Price Growth:
3%
Payroll %:
37%
Scrub
Foundation
$750/qtr max
S1 · Cleaners Retained 60+ Days
1
Target:
7
$0 / $250
✓
Kadin Maurer
9 wks
Samantha McCutcheon
7 wks
Nitzmarie Rosario
3 wks
Colleen Zander
2 wks
Kiresten Myers
2 wks
Nadiya Pashot
1 wk
Katherine Hansen
1 wk
S2 · No-Staff Cancel-Free Weeks
2
Target:
10 of 13 wks
$0 / $250
S3 · Dispatch Rating
4.8
Target:
≥4.9
$0 / $250
Advance to Polish
(must hit targets for two consecutive quarters)
Weekly Revenue:
$12,500
Turnover %:
15.0%
No-Staff Cancels/wk:
2
Dispatch Rating:
≥4.9
Quarterly Bonus · Q2
Total Earned
$827
/ $3500
Quarterly Bonus · Q2 · Polish
P1 · Weekly Revenue
$115 / $250
$19.23/wk × 6 weeks met
P2 · Net New Customers (QTD)
$250 / $250
P3 · Avg Price / Clean
$58 / $250
$19.23/wk × 3 weeks met
P4 · Production % of Revenue
$19 / $250
$19.23/wk × 1 weeks met
Total Earned
$442
/ $1000
Quarterly Bonus · Q2 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$0
/ $750
Quarterly Bonus · Q2 · Polish
P1 · Weekly Revenue
$58 / $250
$19.23/wk × 3 weeks met
P2 · Net New Customers (QTD)
$250 / $250
P3 · Avg Price / Clean
$19 / $250
$19.23/wk × 1 weeks met
P4 · Production % of Revenue
$58 / $250
$19.23/wk × 3 weeks met
Total Earned
$385
/ $1000
Quarterly Bonus · Q2 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$0
/ $750