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Manager Scorecard
July 27 – August 02, 2026
KPI Scorecard · Q3
System
Reading Polish
York Scrub
Mechanicsburg Polish
Lancaster Scrub
Office Tier Earned Max
Reading Polish $462 $1000
York Scrub $0 $750
Mechanicsburg Polish $212 $1000
Lancaster Scrub $250 $750
Total $923 $3500
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$25,282
Target: $14,500
5/5 wks · $96 / $250
6/29 $26,022 7/6 $17,758 7/13 $16,702 7/20 $15,382 7/27 $25,282
5 of 5 weeks hit · earning $96
P2 · Net New Customers (QTD)
+41
Target: +4
+$250
P3 · Avg Price / Clean
$218
Target: $210
4/5 wks · $77 / $250
6/29 $250 7/6 $231 7/13 $209 7/20 $211 7/27 $218
4 of 5 weeks hit · earning $77
P4 · Production % of Revenue
32.2%
Target: ≤37%
2/5 wks · $38 / $250
6/29 26.5% 7/6 37.9% 7/13 39.3% 7/20 40.6% 7/27 32.2%
2 of 5 weeks hit · earning $38
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
5
Target: 6
$0 / $250
Retained 60+ days (5)
✓Camacho Rebecca 25 wks
✓Degli-Agostini Tania 25 wks
✓Ricci Crista 22 wks
✓Keller Annabelle 21 wks
✓Hicks Aleisha 11 wks
Approaching 60 days (2)
Moore Kaylee 45d · 15 to go
Morrison Carly 39d · 21 to go
S2 · No-Staff Cancel-Free Weeks
5
Target: 10 of 13 wks
$0 / $250
5 of 5 weeks cancel-free
No no-staff cancels all quarter ✓
S3 · Dispatch Rating
4.8
Target: ≥4.9
$0 / $250
45 reviews · avg 4.84
5★ 394★ 53★ 1
Drags: 3★ Louie Kindervater
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$21,182
Target: $21,000
5/5 wks · $96 / $250
6/29 $23,108 7/6 $21,139 7/13 $22,820 7/20 $21,497 7/27 $21,182
5 of 5 weeks hit · earning $96
P2 · Net New Customers (QTD)
-4
Target: +5
$0 / $250
P3 · Avg Price / Clean
$180
Target: $180
2/5 wks · $38 / $250
6/29 $186 7/6 $178 7/13 $187 7/20 $175 7/27 $180
2 of 5 weeks hit · earning $38
P4 · Production % of Revenue
34.0%
Target: ≤37%
4/5 wks · $77 / $250
6/29 35.6% 7/6 34.3% 7/13 36.0% 7/20 39.8% 7/27 34.0%
4 of 5 weeks hit · earning $77
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
5
Target: 7
$0 / $250
Retained 60+ days (5)
✓Maurer Kadin 22 wks
✓McCutcheon Samantha 20 wks
✓Rosario Nitzmarie 16 wks
✓Zander Colleen 14 wks
✓Pachot Nadiya 13 wks
Approaching 60 days (4)
Roberts Shaianne 54d · 6 to go
Hetzler Madyson 54d · 6 to go
Kuhns Summer 47d · 13 to go
Robertson Nya 33d · 27 to go
S2 · No-Staff Cancel-Free Weeks
5
Target: 10 of 13 wks
$0 / $250
5 of 5 weeks cancel-free
No no-staff cancels all quarter ✓
S3 · Dispatch Rating
5.0
Target: ≥4.9
+$250
60 reviews · avg 4.95
5★ 574★ 3
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Quarterly Bonus · Q3
Total Earned
$923 / $3500
Quarterly Bonus · Q3 · Polish
P1 · Weekly Revenue
$96 / $250
$19.23/wk × 5 weeks met
P2 · Net New Customers (QTD)
$250 / $250
P3 · Avg Price / Clean
$77 / $250
$19.23/wk × 4 weeks met
P4 · Production % of Revenue
$38 / $250
$19.23/wk × 2 weeks met
Total Earned
$462 / $1000
Quarterly Bonus · Q3 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$0 / $750
Quarterly Bonus · Q3 · Polish
P1 · Weekly Revenue
$96 / $250
$19.23/wk × 5 weeks met
P2 · Net New Customers (QTD)
$0 / $250
P3 · Avg Price / Clean
$38 / $250
$19.23/wk × 2 weeks met
P4 · Production % of Revenue
$77 / $250
$19.23/wk × 4 weeks met
Total Earned
$212 / $1000
Quarterly Bonus · Q3 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$250 / $250
Total Earned
$250 / $750