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Manager Scorecard
September 07 – September 13, 2026
KPI Scorecard · Q3
System
Reading Polish
York Scrub
Mechanicsburg Polish
Lancaster Scrub
Office Tier Earned Max
Reading Polish $731 $1000
York Scrub $250 $750
Mechanicsburg Polish $462 $1000
Lancaster Scrub $750 $750
Total $2192 $3500
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$17,615
Target: $11,600
Labor Day week — target reduced to 80% of $14,500 (offices closed Monday — 4 of 5 service days).
11/11 wks · $212 / $250
6/29 $26,022 7/6 $17,758 7/13 $16,702 7/20 $15,382 7/27 $25,282 8/3 $21,733 8/10 $18,704 8/17 $16,774 8/24 $22,257 8/31 $23,847 9/7 $17,615
11 of 11 weeks hit · earning $212 · * Labor Day — reduced target
P2 · Net New Customers (QTD)
+90
Target: +4
+$250
P3 · Avg Price / Clean
$210
Target: $210
7/11 wks · $135 / $250
6/29 $250 7/6 $231 7/13 $209 7/20 $211 7/27 $218 8/3 $207 8/10 $217 8/17 $233 8/24 $208 8/31 $215 9/7 $210
7 of 11 weeks hit · earning $135
P4 · Production % of Revenue
30.5%
Target: ≤37%
7/11 wks · $135 / $250
6/29 26.5% 7/6 37.9% 7/13 39.3% 7/20 40.6% 7/27 32.2% 8/3 30.4% 8/10 33.0% 8/17 38.8% 8/24 31.6% 8/31 31.3% 9/7 30.5%
7 of 11 weeks hit · earning $135
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
3
Target: 6
$0 / $250
Retained 60+ days (3)
✓Degli-Agostini Tania 31 wks
✓Keller Annabelle 27 wks
✓Morrison Carly 11 wks
S2 · No-Staff Cancel-Free Weeks
11
Target: 10 of 13 wks
+$250
11 of 11 weeks cancel-free
No no-staff cancels all quarter ✓
S3 · Dispatch Rating
4.8
Target: ≥4.9
$0 / $250
96 reviews · avg 4.81
5★ 844★ 93★ 12★ 11★ 1
Drags: 1★ Timothy Lantz · 2★ Kylee Schmitt · 3★ Louie Kindervater
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$18,953
Target: $16,800
Labor Day week — target reduced to 80% of $21,000 (offices closed Monday — 4 of 5 service days).
10/11 wks · $192 / $250
6/29 $23,108 7/6 $21,139 7/13 $22,820 7/20 $21,497 7/27 $21,182 8/3 $25,494 8/10 $22,444 8/17 $19,861 8/24 $24,520 8/31 $24,206 9/7 $18,953
10 of 11 weeks hit · earning $192 · * Labor Day — reduced target
P2 · Net New Customers (QTD)
-10
Target: +5
$0 / $250
P3 · Avg Price / Clean
$175
Target: $180
5/11 wks · $96 / $250
6/29 $186 7/6 $178 7/13 $187 7/20 $175 7/27 $180 8/3 $185 8/10 $184 8/17 $173 8/24 $198 8/31 $179 9/7 $175
5 of 11 weeks hit · earning $96
P4 · Production % of Revenue
35.3%
Target: ≤37%
9/11 wks · $173 / $250
6/29 35.6% 7/6 34.3% 7/13 36.0% 7/20 39.8% 7/27 34.0% 8/3 33.8% 8/10 32.8% 8/17 37.6% 8/24 35.4% 8/31 37.2% 9/7 35.3%
9 of 11 weeks hit · earning $173
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
8
Target: 7
+$250
Retained 60+ days (8)
✓Maurer Kadin 28 wks
✓McCutcheon Samantha 26 wks
✓Rosario Nitzmarie 22 wks
✓Zander Colleen 20 wks
✓Pachot Nadiya 19 wks
✓Hetzler Madyson 14 wks
✓Roberts Shaianne 14 wks
✓Kuhns Summer 12 wks
S2 · No-Staff Cancel-Free Weeks
11
Target: 10 of 13 wks
+$250
11 of 11 weeks cancel-free
No no-staff cancels all quarter ✓
S3 · Dispatch Rating
4.9
Target: ≥4.9
+$250
156 reviews · avg 4.95
5★ 1494★ 63★ 1
Drags: 3★ Thomas Miles
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Quarterly Bonus · Q3
Total Earned
$2192 / $3500
Quarterly Bonus · Q3 · Polish
P1 · Weekly Revenue
$212 / $250
$19.23/wk × 11 weeks met
P2 · Net New Customers (QTD)
$250 / $250
P3 · Avg Price / Clean
$135 / $250
$19.23/wk × 7 weeks met
P4 · Production % of Revenue
$135 / $250
$19.23/wk × 7 weeks met
Total Earned
$731 / $1000
Quarterly Bonus · Q3 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$250 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$250 / $750
Quarterly Bonus · Q3 · Polish
P1 · Weekly Revenue
$192 / $250
$19.23/wk × 10 weeks met
P2 · Net New Customers (QTD)
$0 / $250
P3 · Avg Price / Clean
$96 / $250
$19.23/wk × 5 weeks met
P4 · Production % of Revenue
$173 / $250
$19.23/wk × 9 weeks met
Total Earned
$462 / $1000
Quarterly Bonus · Q3 · Scrub
S1 · Cleaners Retained 60+ Days
$250 / $250
S2 · No-Staff Cancel-Free Weeks
$250 / $250
S3 · Dispatch Rating
$250 / $250
Total Earned
$750 / $750