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Manager Scorecard
Q2 FY2026  ·  March 30 – June 28, 2026
KPI Scorecard · Q2
System
Reading Polish
York Scrub
Mechanicsburg Polish
Lancaster Scrub
Office Tier Earned Max
Reading Polish $481 $1000
York Scrub $500 $750
Mechanicsburg Polish $635 $1000
Lancaster Scrub $0 $750
Total $1615 $3500
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$27,453
Target: $14,500
13/13 wks · $250 / $250
3/30 $15,410 4/6 $15,865 4/13 $16,562 4/20 $17,212 4/27 $18,810 5/4 $16,692 5/11 $19,009 5/18 $16,807 5/25 $14,936 6/1 $20,042 6/8 $20,767 6/15 $20,518 6/22 $27,453
13 of 13 weeks hit · earning $250
P2 · Net New Customers (QTD)
+0
Target: +4
$0 / $250
P3 · Avg Price / Clean
$252
Target: $210
8/13 wks · $154 / $250
3/30 $200 4/6 $214 4/13 $200 4/20 $215 4/27 $207 5/4 $214 5/11 $209 5/18 $218 5/25 $207 6/1 $228 6/8 $228 6/15 $231 6/22 $252
8 of 13 weeks hit · earning $154
P4 · Production % of Revenue
39.2%
Target: ≤37%
4/13 wks · $77 / $250
3/30 41.4% 4/6 40.5% 4/13 38.9% 4/20 46.3% 4/27 44.6% 5/4 43.8% 5/11 42.4% 5/18 43.5% 5/25 38.9% 6/1 36.5% 6/8 33.3% 6/15 35.7% 6/22 30.4%
4 of 13 weeks hit · earning $77
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
5
Target: 6
$0 / $250
Retained 60+ days (5)
Camacho Rebecca 20 wks
Degli-Agostini Tania 20 wks
Ricci Crista 17 wks
Keller Annabelle 16 wks
Hicks Aleisha 9 wks
Approaching 60 days (2)
Moore Kaylee 10d · 50 to go
Morrison Carly 4d · 56 to go
S2 · No-Staff Cancel-Free Weeks
12
Target: 10 of 13 wks
+$250
12 of 13 weeks cancel-free
1 no-staff cancel in 1 wk: 05-11
S3 · Dispatch Rating
4.9
Target: ≥4.9
+$250
98 reviews · avg 4.88
5★ 894★ 73★ 12★ 1
Drags: 2★ Gary Pyner · 3★ Bradley Duerling
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Polish Growth $1000/qtr max
P1 · Weekly Revenue
$21,211
Target: $21,000
9/13 wks · $173 / $250
3/30 $21,616 4/6 $19,638 4/13 $20,974 4/20 $21,584 4/27 $20,610 5/4 $21,562 5/11 $22,229 5/18 $23,025 5/25 $20,273 6/1 $23,195 6/8 $23,495 6/15 $23,051 6/22 $21,211
9 of 13 weeks hit · earning $173
P2 · Net New Customers (QTD)
+21
Target: +5
+$250
P3 · Avg Price / Clean
$174
Target: $180
4/13 wks · $77 / $250
3/30 $179 4/6 $177 4/13 $171 4/20 $184 4/27 $176 5/4 $178 5/11 $175 5/18 $192 5/25 $166 6/1 $184 6/8 $178 6/15 $183 6/22 $174
4 of 13 weeks hit · earning $77
P4 · Production % of Revenue
37.8%
Target: ≤37%
7/13 wks · $135 / $250
3/30 36.8% 4/6 36.0% 4/13 36.0% 4/20 39.2% 4/27 40.5% 5/4 39.2% 5/11 40.6% 5/18 39.1% 5/25 37.8% 6/1 37.3% 6/8 37.3% 6/15 35.3% 6/22 36.0%
7 of 13 weeks hit · earning $135
Advance to Shine (must hit targets for two consecutive quarters)
  • Revenue Growth: 7%
  • Customer Growth: 5%
  • Price Growth: 3%
  • Payroll %: 37%
Scrub Foundation $750/qtr max
S1 · Cleaners Retained 60+ Days
3
Target: 7
$0 / $250
Retained 60+ days (3)
Maurer Kadin 17 wks
McCutcheon Samantha 15 wks
Rosario Nitzmarie 11 wks
Approaching 60 days (5)
Zander Colleen 59d · 1 to go
Pachot Nadiya 54d · 6 to go
Roberts Shaianne 19d · 41 to go
Hetzler Madyson 19d · 41 to go
Kuhns Summer 12d · 48 to go
S2 · No-Staff Cancel-Free Weeks
8
Target: 10 of 13 wks
$0 / $250
8 of 13 weeks cancel-free
10 no-staff cancels in 5 wks: 03-30, 04-06, 04-13, 04-20, 06-08
S3 · Dispatch Rating
4.8
Target: ≥4.9
$0 / $250
118 reviews · avg 4.77
5★ 1044★ 83★ 22★ 11★ 3
Drags: 1★ Jacquelyn Iannello · 1★ Tom Kaizar · 1★ Tracie Martin · 2★ Paula Silverstein · 3★ Gail Monteleone · 3★ Lisa Craley
Advance to Polish (must hit targets for two consecutive quarters)
  • Weekly Revenue: $12,500
  • Turnover %: 15.0%
  • No-Staff Cancels/wk: 2
  • Dispatch Rating: ≥4.9
Quarterly Bonus · Q2
Total Earned
$1615 / $3500
Quarterly Bonus · Q2 · Polish
P1 · Weekly Revenue
$250 / $250
$19.23/wk × 13 weeks met
P2 · Net New Customers (QTD)
$0 / $250
P3 · Avg Price / Clean
$154 / $250
$19.23/wk × 8 weeks met
P4 · Production % of Revenue
$77 / $250
$19.23/wk × 4 weeks met
Total Earned
$481 / $1000
Quarterly Bonus · Q2 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$250 / $250
S3 · Dispatch Rating
$250 / $250
Total Earned
$500 / $750
Quarterly Bonus · Q2 · Polish
P1 · Weekly Revenue
$173 / $250
$19.23/wk × 9 weeks met
P2 · Net New Customers (QTD)
$250 / $250
P3 · Avg Price / Clean
$77 / $250
$19.23/wk × 4 weeks met
P4 · Production % of Revenue
$135 / $250
$19.23/wk × 7 weeks met
Total Earned
$635 / $1000
Quarterly Bonus · Q2 · Scrub
S1 · Cleaners Retained 60+ Days
$0 / $250
S2 · No-Staff Cancel-Free Weeks
$0 / $250
S3 · Dispatch Rating
$0 / $250
Total Earned
$0 / $750